digitaltraveleu.wbresearch.comDigital Travel EU 2020 | Travel eCommerce Conference

Digital Travel EU 2020 Autumn, 2020 ETC County Hall, London Win The Booking. Unleash your digital potential to deliver a seamless customer journey and win the booking The Annual Conference For eCommerce, Customer Experience and Digital Marketing Leaders In Europe’s Travel Industry -- See Agenda Conference Breakdown Digital Travel 2020 has been postponed Read More Toggle navigation Agenda Download the Agenda Conference Day One – 8th June 2020 Conference Day Two – 9th June 2020 Speakers Our Speakers Speaking Opportunities Sponsor Sponsor/Exhibit Our Sponsors Attendee List Conference Breakdown Why We Sponsor Digital Travel Content Whitepapers & Reports Attendee List Our Presentations Digital Travel Blog Media Partners Media Opportunities About About Venue Top 10 attractions in London Testimonials Meet the Team Get Tickets Uniting Digital Marketing, eCommerce & Customer Experience Leaders from Europe’s Top Travel Companies Fluctuating fuel prices and Coronavirus have created a perfect storm for the travel industry in 2020. It won’t get harder than this, and those who spring to action now will be the ones to stand tall with loyal customers on the other side. Only at Digital Travel will you have the opportunity to benchmark your strategies against 300+ Heads of eCommerce and Digital from Europe’s top travel companies. Walk away with practical insights on how your industry is driving engagement and sales in tough times. See Agenda "The perfect blend of strategic and tactical interactive discussions to stay on top of new trends and capitalise on emerging opportunities.” José Luis Aranda, Global Digital Marketing Director Melia Hotels International -- Be Inspired. Learn From: Lisa Oswald SVP, Global Head of Customer Service Travelzoo Spencer Lee CEO AirAsia BIG Loyalty Ahmad Kheir Director, eCommerce FIVE Palm Jumeriah Dubai Amro Khoudeir Director, Digital & Distribution Accor Guk Kim Chief Growth Officer lasminute.com Eva Fouquet VP, Strategic Partnerships Kayak Dilpreet Singh Head of CRM & Business Analytics The Oberoi Group Kamil Jagodzinski Chief Customer Officer Kiwi.com José Luís Aranda Riera Global Digital Media Advertising Director Meliá Hotels International Geoffray Maugin SVP, Guest Experience & Business Performance Accor Lucia Rubio Zornoza Global Director, Contact Centres & Online Experience Iberostar Group Kjetil Eik L. Løvli Head of Marketing Personalisation Norwegian Kasia Rudnik Director, eCommerce The Langham London Paul Blackwell Head of Customer Excellence Avis Gilles Delattre VP, Digital Transformation LuxairGroup Zaida Salie Director, Media Services & Partnerships eDreams ODIGEO Riko van Santen Chief Information Officer Kempinski Hotels Yannic Pluymackers Chief Marketing Officer lasminute.com Banu Sen Pekiner Director, Marketing & Comms EMEA Four Seasons Hotels Tom Hall VP Experience Lonely Planet Speaking Opportunities Be Inspired. Learn From: Lisa Oswald SVP, Global Head of Customer Service Travelzoo Spencer Lee CEO AirAsia BIG Loyalty Ahmad Kheir Director, eCommerce FIVE Palm Jumeriah Dubai Amro Khoudeir Director, Digital & Distribution Accor Guk Kim Chief Growth Officer lasminute.com Eva Fouquet VP, Strategic Partnerships Kayak Dilpreet Singh Head of CRM & Business Analytics The Oberoi Group Kamil Jagodzinski Chief Customer Officer Kiwi.com José Luís Aranda Riera Global Digital Media Advertising Director Meliá Hotels International Geoffray Maugin SVP, Guest Experience & Business Performance Accor Luxury & Premium Brands Lucia Rubio Zornoza Global Director, Contact Centres & Online Experience Iberostar Group Kjetil Eik L. Løvli Head of Marketing Personalisation Norwegian Kasia Rudnik Director, eCommerce The Langham London Paul Blackwell Head of Customer Excellence Avis Gilles Delattre VP, Digital Transformation LuxairGroup Zaida Salie Director, Media Services & Partnerships eDreams ODIGEO Riko van Santen Chief Information Officer Kempinski Hotels Yannic Pluymackers Chief Marketing Officer lasminute.com Banu Sen Pekiner Director, Marketing & Comms EMEA Four Seasons Hotels Tom Hall VP Experience Lonely Planet Speaking Opportunities -- 400 Digital Travel executives 65 + Thought-leading Speakers 50 + Interactive Sessions 2 Full Days of Engaging Content Why Attend 1 Inspirational Content. Transformative Impact. Our agenda is 100% focused on addressing your biggest challenges and uncovering hidden opportunities. With a variety of session formats including inspirational keynotes delivered by industry leaders from the most respected travel retailers, face-to-face discussions with 400+ of your peers and applicable case studies, you’ll leave with tons of actionable strategies to help you win the booking every time. View Speakers -- 2 We Break the Ice so You Don’t Have to Our intimate roundtables and boardrooms are popular breakouts designed to help you unleash your creativity and develop deep relationships. By selecting sessions based on the topics you care about most, you’ll connect with travel leaders who are focused on having the same, critical conversations centered around optimizing customer engagement. The LogiPharma Experience -- 3 The Most Interactive Digital Travel Ever Benefit from lots of interactivity, including over 80 hours of private workshops, boardrooms, drill-down roundtables, intimate breaks and receptions - your opportunity to develop relationships, make new contacts and speak “off-the-record” with your senior industry peers. Download Agenda -- The Digital Travel Difference Connecting you to more leaders from more top travel companies than anyone else. Find out what the leading travel brands are doing so you can ready your digital strategy for today and tomorrow. View Speakers More engaging and immersive experiences than anywhere else. Take part in small working discussion groups so you can learn from all of the great minds in the audience as well as the speaker faculty. See Interactive Formats More focused on your digital travel needs than any other event. With an agenda built on 75+ research interviews with customer experience, digital marketing and eCommerce leaders from across the travel ecosystem, every challenge and opportunity you face will be addressed. See Agenda THE BEST -- “Offering an all-inclusive experience way ahead of other travel conferences- with interesting discussions to hands on presentations, and fabulous networking opportunities with industry leaders and disruptors” Ajit Waghe Head of Loyalty Operations & Partnerships Oman Air -- RE-ENERGIZING -- "I was able to meet with forward-thinking inspirational leaders and learn from their practical experience on delivering market leading consumer campaigns" Jenna Steggles Global Campaign Manager Virgin -- With Europe’s Leading Travel Companies Attending - Can You Afford Not To Be There? Make new connections. Catch up with old friends. Tackle Your Biggest Challenges. -- Download Attendee List Digital Travel 2019 Highlights See what happens when the entire Digital Travel community comes together We're Taking You on a Journey Place yourself in your customer's shoes. Think differently about both digital marketing and how your organization is aligned. And #WinTheBooking ! We're Taking You on a Journey: Place yourself in the shoes of your customer and take a journey through six stages: dreaming, research & planning, booking, preparation, experience and loyalty. Think differently about how customer and digital trends are evolving and how your organisation can get aligned. Win The Booking: We’re known for incredible on-site experiences that you can’t get anywhere else! We’re in the business of inspiring great ideas that will make you a champion in delivering a world class personalised cross-channel customer experiences! Take a Trip & Transform Your Business: Network with more travel executives than at any other event in Europe, helping you to develop your digital capabilities in new and exciting ways. Start Planning Your Trip! -- Ph...